Marci Shares the "Secret Recipe" of Boundless Dental
- Stories
- People
Finding a dental provider who understands the needs of intellectual and developmental disabilities (I/DD) can be challenging.
Self-advocate Marci Straughter knows that experience firsthand.
Before coming to Boundless Health, Marci visited several dentists who were not equipped to support people with disabilities in ways that felt comfortable, respectful, and individualized. She immediately felt the difference at Boundless.
"It was a great experience right away. It felt like an introduction visit and wasn't rushed at all."
Marci says what makes Boundless Health different is the team's commitment to getting to know each patient as a person. From explaining procedures in plain language to offering choices and comfort supports, the dental team works alongside patients rather than simply treating them.
When leaning back in the dental chair made her nervous, the team took time to explore different positions, provide pillows, and allow her to decide what felt comfortable.
"They didn't force anything. They took time to let me decide."
The Boundless team also focuses on creating a welcoming and enjoyable environment. After discovering that Marci and Dr. Sang both enjoy Ariana Grande's music, appointments became even more interesting.
"We started listening to Ari during my appointments to make me feel more comfortable! The team really talks you through the visit, letting you know what to expect, and using plain language. They make it so much more fun!"
From personalized toothpaste recommendations to comfort techniques and supportive communication, Marci says every detail helps patients feel heard, respected, and safe.
"I feel secure and safe at Boundless, like you're really listened to."
As Marci prepares to share her experiences at an upcoming dental summit, she hopes her story will help more providers learn how to better serve people with disabilities and help more individuals in the I/DD community access the dental care they deserve.
"Now I love going to the dentist!"
Marci has a simple answer to what makes Boundless Dental so special:
"Boundless has the secret recipe."
Thank you, Marci, for your advocacy, leadership, and commitment to helping build a more inclusive healthcare experience for all.
Ready to experience the Boundless Dental difference? Schedule your appointment today and get started on your journey to comfortable, personalized dental care.
