Welcome Back ICF and Supported Living Families!

Dear Boundless families,

We’re thrilled to welcome visitors back to our ICFs and supported living homes on Monday, June 8. We know this has been a difficult time for families and friends, and your patience over the past weeks and months has been very much appreciated.

In order to maintain good health and safety both for your loved ones and our staff, we’ve established visitation procedures that all must follow. These procedures were written in accordance with guidelines from the Ohio Department of Developmental Disabilities and the Ohio Department of Health and are designed to maintain very high standards of safety and precaution.

Please read the procedures thoroughly.

It’s especially important to note all visits must be scheduled in advance by calling the visitation line at 614-844-3800 ext 3248 (Central Ohio) or 330-596-1042 ext. 3333 (North East Ohio). We cannot allow anyone to visit who hasn’t scheduled with us. The visitation line is staffed Monday through Friday, from 8 a.m. – 4:30 p.m. If you call and get voice mail, please leave a detailed message and someone will return your call quickly.

In advance, thank you so much for following the guidelines and helping keep your loved ones safe. We look forward to seeing you soon.

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