What are telehealth services?
Boundless provides the care you need, wherever you need it. We use a variety of telecommunication tools to deliver diagnostic assessments, counseling, psychiatry, ABA services, speech therapy, and care coordination to the location that works best for you or your loved one.
I'm new to Boundless. How can I get started with telehealth?

Boundless makes it easy to take advantage of our telehealth options. To get started, call 614-436-8704 ext 8181 or email us at behhealthintake@iamboundless.org.

One of our intake specialists will ask you some brief questions, including information about your insurance or payment options, and then work with you to schedule a date and time for your diagnostic assessment that works for you.

After we schedule your appointment, you will receive an email with a secure link to complete your intake paperwork, as well as information on how to download the telehealth platform to your Android or iOS Smartphone or Tablet or your computer. We will also talk about ways we can work together for you to provide a copy of your insurance card and ID (if applicable).

At least one day before your appointment, click the email link we sent you and complete your paperwork and download the telehealth platform.

At the time of your appointment, our licensed clinician will call you on the telehealth platform. Answer the call, and you’re all set to go!

Can a current client switch to telehealth?

Simply let us know you’d like to make the switch to telehealth. You can do so by calling us at 614-436-8704 ext 8181 or behhealthintake@iamboundless.org

We will email you two consent forms to sign. The first one allows us to continue to communicate with you via email. The second will enable us to serve you via telehealth. We’ll also email you instructions for how to download the Telehealth platform to your Android or iOS SmartPhone, Tablet, or computer.

Next, download the telehealth platform to your smartphone, tablet, or computer. If you’re a little confused or nervous about how this will work, let us know, and we’ll practice with you ahead of time! 

At the time of your appointment, our licensed clinician will “call” you on the telehealth platform. It will be a video conference. Answer the call, and you’re all set to go!

What if I need help with technology?

If you have any issues downloading the platform or are confused by anything in the process, we are here to help. Call or email us, and we will walk you through it. We can practice with you ahead of time to ease your stress. And if all else fails, we can even try to send someone to your home to help you!

Video conferencing might be new to you, and that’s okay. We will work with you to provide the support you need, including holding your appointment via regular phone call to see if that meets your needs.

What makes Boundless stand out?

We are the only organization in Ohio with both CQL and CARF accreditation. Our commitment to love, excellence, respect, and well-being shines through in everything we do.


TeleHealth Platform Instructions

About our telehealth options

Diagnostic Assesment

Our mental health professionals specialize in evaluating for a range of mental health diagnoses

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Our team of licensed psychologists specialize in conducting evaluations for a range of developmental disabilities, including autism, ADHD, oppositional defiant disorder, learning disabilities, dyslexia, and a host of related mood disorders. We utilize a combination of interviews and state-of-the-art evaluation tools such as the Autism Diagnostic Observation Schedule (ADOS-2). After initial assessments are concluded, we provide a detailed report complete with treatment recommendations.

Care Coordination

Care coordination is available to children, adolescents, and adults, in the home and in the community.

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Care coordination services are available across a range of diagnoses and ages. This service can include the following:

  • Linkage to resources, community supports, and programs
  • Education and advocacy for children and adults in a school setting and in the community
  • Assistance navigating insurance, Medicaid, and Social Security disability funding
  • Training for the individuals we serve and families
  • Coordination of multiple service modalities
  • Transportation
  • Financial planning
  • Guardianship

Counseling and Psychiatry

Our team is experienced in treating individuals with depression, anxiety, ADHD, intellectual disabilities, autism, and more.

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Our team of clinicians provide individual counseling services at home, school, and in the community, and specialize in serving children, adolescents, and adults with co-occurring intellectual and developmental disabilities and/or behavioral health challenges. We are experienced in treating individuals with depression, anxiety, adjustment disorder, ADHD, bipolar disorder, psychosis, oppositional defiant disorder, conduct disorder, intellectual disabilities, autism, and more.

We engage family members, school staff, and other care providers to develop well-rounded strategies that address the unique challenges of the individuals.

  • Licensed mental health professionals provide trauma-informed counseling
  • Intensive counseling services with sessions up to several times per week, based on assessed need are available
  • Topics addressed can include, but are not limited to, trauma, grief, suicidal ideation, self-harm, self-esteem, communication, coping skills, anger management, bullying, interpersonal relationships, conflict resolution, decision making, and emotional regulation

Applied Behavior Analysis Services

We provide consultations to increase adaptive skills and decrease challenging behavior.

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Alongside board-certified behavior analysts, we provide consultations to schools and adult service placements to increase adaptive skills and decrease challenging behavior. For intensive applied behavior analysis therapy, 1:1 staffing is available.

  • Functional behavior assessments help determine why challenging behavior occurs and inform treatment
  • Skill assessments guide treatment and strategies for the development of new skills
  • Family training reduces challenging behavior and fosters skill-building opportunities
  • Follow-along services monitor progress and provide ongoing training, education, and feedback to families and professionals

Speech and Language Therapy

We offer innovative one-on-one speech and language therapy from a state-licensed speech-language pathologist (SLP).

More Info

We offer innovative one-on-one speech and language therapy from a state-licensed speech-language pathologist (SLP). Our SLPs provide person-centered, evidence-based therapy — as well as intervention services and speech and language education for families.

Services include:

  • Evaluation
  • Diagnosis and treatment of speech, language, and social communication deficits
  • Augmentative and alternative communications (AAC) therapy

Our speech and language team collaborates with other staff members and parents to encourage carryover skills that drive meaningful improvements.


How can I learn more?

For intake information call 1.800.409.2729.

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