What are telehealth services?

Boundless provides the care you need, wherever you need it. We use a variety of telecommunication tools to deliver diagnostic assessments, counseling, psychiatry, ABA services, adult day and vocational services, speech therapy, and care coordination to the location that works best for you or your loved one.

I'm new to Boundless. How can I get started with telehealth?

Boundless makes it easy to take advantage of our telehealth options. To get started, call 614-436-7837 ext 8181 or email us at behhealthintake@iamboundless.org. If you are interested in our Boundless Clubs program, please contact clubs@iamboundless.org.

One of our intake specialists will ask you some brief questions, including information about your insurance or payment options, and then work with you to schedule a date and time for your diagnostic assessment that works for you.

After we schedule your appointment, you will receive an email with a secure link to complete your intake paperwork, as well as information on how to download the telehealth platform to your Android or iOS Smartphone or Tablet or your computer. We will also talk about ways we can work together for you to provide a copy of your insurance card and ID (if applicable).

At least one day before your appointment, click the email link we sent you and complete your paperwork and download the telehealth platform.

At the time of your appointment, our licensed clinician will call you on the telehealth platform. Answer the call, and you’re all set to go!

Can a current client switch to telehealth?

Simply let us know you’d like to make the switch to telehealth. You can do so by calling us at 614-436-8704 ext 8181 or behhealthintake@iamboundless.org. If you are interested in our Boundless Clubs program, please contact clubs@iamboundless.org.

We will email you two consent forms to sign. The first one allows us to continue to communicate with you via email. The second will enable us to serve you via telehealth. We’ll also email you instructions for how to download the Telehealth platform to your Android or iOS SmartPhone, Tablet, or computer.

Next, download the telehealth platform to your smartphone, tablet, or computer. If you’re a little confused or nervous about how this will work, let us know, and we’ll practice with you ahead of time! 

At the time of your appointment, our licensed clinician will “call” you on the telehealth platform. It will be a video conference. Answer the call, and you’re all set to go!

What if I need help with technology?

If you have any issues downloading the platform or are confused by anything in the process, we are here to help. Call or email us, and we will walk you through it. We can practice with you ahead of time to ease your stress. And if all else fails, we can even try to send someone to your home to help you!

Video conferencing might be new to you, and that’s okay. We will work with you to provide the support you need, including holding your appointment via regular phone call to see if that meets your needs.

What makes Boundless stand out?

We are the only organization in Ohio with both CQL and CARF accreditation. Our commitment to love, excellence, respect, and well-being shines through in everything we do.

About our telehealth options

Applied Behavior Analysis Services

We provide consultations to increase adaptive skills and decrease challenging behavior.

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Alongside board-certified behavior analysts, we provide consultations to schools and adult service placements to increase adaptive skills and decrease challenging behavior. For intensive applied behavior analysis therapy, 1:1 staffing is available.

  • Functional behavior assessments help determine why challenging behavior occurs and inform treatment
  • Skill assessments guide treatment and strategies for the development of new skills
  • Family training reduces challenging behavior and fosters skill-building opportunities
  • Follow-along services monitor progress and provide ongoing training, education, and feedback to families and professionals

Boundless Clubs (West)

Explore our new approach to adult day and vocational programs. Community-based options are also available.

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COVID-19 may have changed the way the world operates, but it hasn’t changed our desire to make friends, have fun, learn new things, or to stay active and engaged. Our new Boundless Clubs program offers a virtual bridge to the experiences and connections we treasure.

Club Options

Pets & People
Hang out with Brett and others while we explore our interests with animals and pets.

Spire Arts
Christina will be your guide to a wide variety of art-related classes and activities. We will even deliver art supplies to your house.

All About Me
Join Brad for a ton of fun group activities that guide our goals and help us learn about ourselves through self- advocacy.

Learn to Earn
Jamie and others will help you explore your interests while you learn new skills for community jobs and explore future volunteer opportunities in the community.

Group Discovery
Discover your skills, talents, and positive personality traits while developing your path to employment.

Register today

Care Coordination

Care coordination is available to children, adolescents, and adults, in the home and in the community.

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Care coordination services are available across a range of diagnoses and ages. This service can include the following:

  • Linkage to resources, community supports, and programs
  • Education and advocacy for children and adults in a school setting and in the community
  • Assistance navigating insurance, Medicaid, and Social Security disability funding
  • Training for the individuals we serve and families
  • Coordination of multiple service modalities
  • Transportation
  • Financial planning
  • Guardianship

Diagnostic Assessment

Our mental health professionals specialize in evaluating for a range of mental health diagnoses

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Our team of licensed psychologists specialize in conducting evaluations for a range of developmental disabilities, including autism, ADHD, oppositional defiant disorder, learning disabilities, dyslexia, and a host of related mood disorders. We utilize a combination of interviews and state-of-the-art evaluation tools such as the Autism Diagnostic Observation Schedule (ADOS-2). After initial assessments are concluded, we provide a detailed report complete with treatment recommendations.


Boundless groups offer a safe, supportive environment for individuals eighteen and older to connect with a support network.

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Coping with Grief Together
Wednesdays | July 1 – Aug 5 | 6 – 7 p.m.

Coping with Grief Together is a weekly online group for individuals eighteen and older who are dealing with the loss of a loved one. Group participants will share their experiences while learning more about the process of grieving. Over the course of our six-week program, participants will learn healthy coping strategies, connect with a peer support network, and help survivors adapt to life after loss.

Parenting Children with Behavioral
Health Needs

Tuesdays | July 21 – Sept 8 | 4 – 5 p.m.

Times may change, but it still takes a village to raise a child. Now Boundless is bringing
that village into the comfort of your home. Parenting Children with Behavioral Health
Needs is our weekly online support group for parents and guardians of children ages
two to twelve. During this eight-week program, participants will learn more about their
child’s diagnosis, develop positive strategies to assist with behavior, practice stress
coping skills, and connect with a network of peers.



Our team is experienced in treating individuals with depression, anxiety, ADHD, intellectual disabilities, autism, and more.

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Psychiatry is a critical component of treatment for individuals seeking help with behavioral or mental health challenges. At Boundless, we offer an integrated program of psychiatry, telepsychiatry, and care coordination so that access to the care you need is never a barrier to treatment. Our team specializes in working with individuals with intellectual disabilities and behavioral health challenges.

Speech and Language Therapy

We offer innovative one-on-one speech and language therapy from a state-licensed speech-language pathologist (SLP).

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We offer innovative one-on-one speech and language therapy from a state-licensed speech-language pathologist (SLP). Our SLPs provide person-centered, evidence-based therapy — as well as intervention services and speech and language education for families.

Services include:

  • Evaluation
  • Diagnosis and treatment of speech, language, and social communication deficits
  • Augmentative and alternative communications (AAC) therapy

Our speech and language team collaborates with other staff members and parents to encourage carryover skills that drive meaningful improvements.


How can I learn more?

For intake information call 1.800.409.2729.


TeleHealth Instructions