Boundless Financial Outlook

Boundless Team Members,

For those of you I haven’t had the opportunity to meet, let me introduce myself. My name is Anthony Hartley, and I’m the new vice president of finance and business services. I have been in our field for a long time and have come to admire what Boundless has achieved, and even more, what it aspires to achieve in the future. I firmly believe in what we do and the fundamental difference we are making in our community. It is truly an honor to be a part of this organization.  

Almost as soon as I started at Boundless, we began to hear about Coronavirus/ COVID-19. As the realities of the COVID-19 pandemic have continued to evolve, we have started getting questions from staff and other stakeholders about Boundless’ financial position, and about our ability to continue to be a leading provider and employer for our community. These questions are understandable. 

However, I am happy to report that because of the steps taken over the last few years, we are well-positioned to function during the pandemic. We have cash reserves that are set aside for emergencies just like this. We are always measuring these reserves to be sure they are appropriate and adequate to survive challenges of all kinds. We have diversified our programs and revenue sources so that, as they say, our eggs are not in one basket. They are in many baskets. Many of the services we provide today are in more demand than they were before the pandemic.  

We have an amazing group of professionals who are adapting our services to continue our critical work. I have been thoroughly impressed by their professionalism and commitment to getting to “new normal.” By finding a way to provide services, we’re able to help those most in need and generate revenue that helps our bottom line. Trust me when I share that many providers don’t have the financial resources we have or may not have the protection of diversification. We are seeing our state and local partners, including the Department of Developmental Disabilities and the Franklin County Board of Developmental Disabilities, step up in ways never seen before to ensure that providers can pay staff and continue services. These steps will be beneficial to us, and we will take advantage of every opportunity we can. 

Because we don’t know how long the pandemic will last, we are looking to curb discretionary spending and evaluating all staffing solutions so we can direct all available resources to staff and serving the people who need us. While the COVID-19 pandemic poses financial challenges to Boundless, I am confident we have the resources, plans, leadership, and the diversified service platform to navigate the challenges and continue to be a great provider and community resource.

You can be confident in Boundless’ present and future.

In times of trouble and in better times, there is no more noble mission than the one we carry out every day. I don’t think I can ever say thank you enough for everything you do!    


Anthony Hartley
VP, Finance and Business Services
I Am Boundless, Inc.